Development of a web-based patient management system for the Malanje General Hospital

Abstract

The research aims to describe the development of a patient management system at the Malanje General Hospital, concomitantly with the lack of technological infrastructure, data loss, administrative inefficiency and delays in care. The proposed solution was the implementation of a hospital management system to improve the efficiency of services. During the field research, the following techniques were used: interview, questionnaire and observation. The following methods were used: descriptive, applied and exploratory, with a mixed approach, using the SCRUM development methodology. This development methodology was divided into phases: planning, development, review, retrospective and implementation. These phases allow the production of a flexible and productive work environment. The results include a main dashboard for administrators and users, and a detailed consultation screen for health professionals, showing improvements in the visualization of patient data, appointment scheduling and service time. Final considerations, the computational solution will assist hospital managers in decision-making and in improving administrative procedures as well as the quality of medical and drug care.